Non-Profit Job Openings in Story County

Come join the team at Northcrest Community, voted the Best Place to Work in Story County! Northcrest Community is a vibrant, active retirement community offering a full continuum of premier services to the older adults who call Northcrest home. — The Transportation Coordinator will lead, manage and coordinate Northcrest’s Transportation Services for the Community’s residents. This is a new role – job duties are still being developed and assigned. — Required Qualifications High school diploma/GED College degree in Transportation and Logistics preferred Clean driving record and successful background check (completed during pre-hire process) Commercial Driver’s License (CDL) Passenger endorsement, or the ability to obtain within 3 months of hire Supervisory experience Healthcare or long-term care experience preferred Professional with a dedication to excellent service — Major Duties and Responsibilities Lead Northcrest’s Transportation Services Manage and coordinate all transportation activities for Northcrest’s campus Serve as the primary day driver for residents to medical appointments, outings and events Lead a team of dedicated part-time Drivers to include hiring, training, scheduling and performance evaluations Manage and coordinate transportation schedule to meet needs of residents and the needs of the Community Life Director for social events and outings Develop and implement driver orientation and training program Develop and implement transportation best practices and policies in collaboration with leadership Fleet management of company-owned transportation vehicles to include maintenance and DOT inspections Regular cleaning and trip inspections for all company-owned transportation vehicles Serve as a dedicated member of Northcrest’s Safety Committee Develop and maintain a good working rapport with inter-departmental personnel, as well as other departments within the community, to ensure that transportation services and activities can be properly maintained to meet the needs of the residents and community Collaborate with leadership, management and health services personnel on an ongoing basis to ensure the safety, health and needs of the residents and community If you have a heart for serving others, love seniors and are looking for a job that fills your bucket, look no further. — Benefits Include: Health Insurance Dental & Vision Insurance Flexible Spending Account Life Insurance 401K Plan Vacation Pay Sick Leave Pay Holiday Pay Premium Pay for Holidays Worked (2x) Tuition Assistance and Scholarship Opportunities Longevity Pay Employee Assistance Program Reduced-Cost Meals Family-Friendly Work Environment 24/7 Wellness Gym — Northcrest Community participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Senior Manager – Online Sales Job Description JOB TITLE: Senior Manager – Online Sales REPORTS TO: Senior Operations Director TIME COMMITMENT: Full-time (40 hours / week) Position Summary The Senior Manager for Online Sales supports the mission of Overflow Thrift Store (OTS) by administering the Overflow Ebay store and other online sales avenues. The Senior Manager leads the Online sales team to select items for placement on on-line sales avenues, train store staff to identify items for special price / online sales, complete pricing review for all items (following pricing guides, when applicable), establish efficient processes for transfer and management of merchandise between Overflow stores, list items on Overflow online sales stores in a creative and appealing manner, manage product promotions, organize online merchandise for efficient storage and access, oversee regular product rotation so the Overflow ebay store is “fresh,” assist customers to complete purchases and maintain positive communications with customers, and arrange for shipping of items. The Senior Manager collaborates with other online sales and marketing staff to achieve sales goals, promote Ebay store merchandise, and maintain efficient online store operations. General Expectations of All Overflow Staff Culture Actively support and live out the Overflow Mission and Core Values Affirm and align with the statements and policies in the Overflow employee handbook while representing Overflow. Strive to display God’s love to other staff, volunteers, customers, and donors Demonstrate an ability to thrive in a flexible, physically-active, fast-paced and growth-oriented environment, while maintaining a positive, solution-oriented attitude Reliability/Accountability Follow attendance procedures; arrive to the building with enough time to allow for storing personal items, filling personal drinks, greeting team mates, etc., and be ready to start work when clocking in on time (at the time scheduled to begin work) Adhere to Overflow Handbook, policies and procedures Demonstrate excellent productivity in tasks and throughout shift Work with diligence and focus when clocked in – for example: seek out tasks to complete – discuss with team mates or Directors about priority tasks; look for cleaning, tidying and stocking tasks to complete, especially when working at the registers refrain from personal cell phone use, eating, personal shopping, and other personal entertainment activities (socializing, reading, games, etc.) complete shift breaks and meal breaks within allotted time (15 minutes / 30 minutes) Teamwork/Cooperation Serve as a positive colleague or team member Adapt to daily needs and changing plans Maintain productive working relationships Communication Speak and/or write effectively, listen carefully, and clarify information when necessary Provide complete, accurate and truthful updates to supervisor Reflect values in written and verbal communication – Love, Joy, Peace, Patience, Kindness, Goodness, Gentleness, Faithfulness & Self-Control; Assume positive intent Interact with everyone with kindness In summary, Overflow teammates are expected to have a teachable spirit, to actively work to maintain unity on the team, and demonstrate respect for OTS policies, leadership, volunteers, and fellow staff members. We seek to communicate openly and honestly with one another, accepting responsibility for words and actions, striving to speak only that which edifies. Position Key Responsibilities Serve as member of Overflow leadership team with Managing Director, Senior Operations Director and Store Directors Contribute to the strategic and operational decision-making for the Overflow stores overall. Regularly evaluate and update as needed Overflow’s pricing standards and guidelines for special price / online merchandise. Regularly evaluate and update as needed Overflow’s overall processes and logistics for the online / Ebay store. Seek ways to improve internal processes and the overall success of the online / Ebay store. Collaborate with Overflow leadership team to identify and develop new online and special price revenue opportunities. Oversee training for all Overflow staff for special price product selection and pricing, and online store processes. Manage OTS online sales and inventory Manage incoming and listed inventory. Oversee pricing of merchandise sent to the Online sales team, following pricing standards and guidelines. Assure special price merchandise is processed quickly for either placement on the Overflow Ebay store or on the retail store floor. List items on online stores, taking pictures and creating online posts that will attract customers. Manage donor communication and shipping. Manage sales and inventory turnover. Maintain good relationships with customers. Maintain tidy and efficient online store offices. Achieve Sales Goals for Dept Meet monthly department sales goals. Provide monthly sales reports. Track sales and shipping expenses. Serve as an ambassador to OTS volunteers – creating an environment of appreciation for our volunteers while supporting volunteers to achieve the OTS mission Collaborate with volunteers on assigned work priorities Communicate with volunteers with kindness, respect and appreciation Participate in planned volunteer trainings, groups, and appreciation as scheduled Utilize clothing training and pricing guides for volunteer onboarding Position Requirements Commitment and adherence to Overflow’s Values High School diploma Two to three years experience in retail or on-line environment; experience with thrift or consignment retail preferred Supervisory experience preferred Ability to lift up to 50 pounds and 100 pounds in a team lift occasionally Ability to work in a flexible, physically-active, fast-paced and growth-oriented environment, while maintaining a positive, solution-oriented attitude; work environment requires frequent standing, bending, squatting, pulling, lifting, carrying, and pushing. MISSION: Overflow is a community effort to care for people in need, locally and globally, through recycling and reselling clean, affordable goods. VALUES: Demonstrate the Fruit of the Spirit * Be Servant-Minded * Be Adaptable & Flexible * Empower Creativity * Be Inviting and Responsive

STORE OPERATIONS DIRECTOR Job Description JOB TITLE: Store Operations Director – for 202 S Duff Store REPORTS TO: Sr. Operations Director TIME COMMITMENT: Full-time, salaried Position Summary: The Operations Director (OD) oversees all operations at a designated store – including receiving, sorting, processing, pricing, storage, initial recycling, stocking, staging product, sales, customer communications, daily cash / POS management, supply ordering, store cleaning, setting sales and promotions, creating signage, and product rotation. Serves as the on-site leader to manage volunteer relations. Leads staff to achieve the Overflow mission – including hiring, performance reviews, and coaching. Supports the Managing Director and Marketing team with consumer marketing and social media efforts as needed. Supports Online Sales team with selection, processing and presentation of special price merchandise. Leads staff and volunteers to create a retail environment that is clean, cute, creative and uncluttered. General Expectations of All Overflow Staff Culture Actively support and live out the Overflow Mission and Core Values Affirm and align with the statements and policies in the Overflow employee handbook while representing Overflow. Strive to display God’s love to other staff, volunteers, customers, and donors Demonstrate an ability to thrive in a flexible, physically-active, fast-paced and growth-oriented environment, while maintaining a positive, solution-oriented attitude Reliability/Accountability Follow attendance procedures; arrive to the building with enough time to allow for storing personal items, filling personal drinks, greeting team mates, etc., and be ready to start work when clocking in on time (at the time scheduled to begin work) Adhere to Overflow Handbook, policies and procedures Demonstrate excellent productivity in tasks and throughout shift Work with diligence and focus when clocked in – for example: seek out tasks to complete – discuss with team mates or Directors about priority tasks; look for cleaning, tidying and stocking tasks to complete, especially when working at the registers refrain from personal cell phone use, eating, personal shopping, and other personal entertainment activities (socializing, reading, games, etc.) complete shift breaks and meal breaks within allotted time (15 minutes / 30 minutes) Teamwork/Cooperation Serve as a positive colleague or team member Adapt to daily needs and changing plans Maintain productive working relationships Communication Speak and/or write effectively, listen carefully, and clarify information when necessary Provide complete, accurate and truthful updates to supervisor Reflect values in written and verbal communication – Love, Joy, Peace, Patience, Kindness, Goodness, Gentleness, Faithfulness & Self-Control; Assume positive intent Interact with everyone with kindness In summary, Overflow teammates are expected to have a teachable spirit, to actively work to maintain unity on the team, and demonstrate respect for OTS policies, leadership, volunteers, and fellow staff members. We seek to communicate openly and honestly with one another, accepting responsibility for words and actions, striving to speak only that which edifies. Position Key Responsibilities Lead retail operations including deployment of staff and volunteers for daily tasks Store Operations Directors and Managers/Leads collaborate together to act as “leads” during all shifts and are responsible for: Setting the daily schedule and work priorities for the team (including Customer Service Associates) – assigning staff to tasks (register, receiving, stocking, etc.) and determining schedule for breaks (including meals) Assuring an excellent experience for customers and donors, and handling customer concerns and complaints Handling volunteer concerns and setting volunteer work priorities Making requests for assistance to Senior Operations Director and Managing Director when needed Manage operational processes Oversee and maintain OTS operations manual and pricing guide with the Senior Operations Director Plan and monitor the day-to-day running of the business Facilitate completion of all daily / weekly operational checklists Lead and maintain customer service processes and policies Train team (staff and volunteers) on all store processes and policies Collaborate with team to continually improve all store processes and retail approach Serve as member of Overflow leadership team with Managing Director, Senior Operations Director, Senior Manager for Online Sales, and other Store Directors Contribute to the strategic and operational decision-making for the Overflow stores and Online Sales overall. Collaborate with the leadership team to regularly evaluate and update as needed Overflow’s pricing standards and guidelines. Collaborate with the leadership team to regularly evaluate and update as needed Overflow’s overall operational processes and logistics. Seek ways to improve internal processes and the overall success of the organization. Collaborate with Overflow leadership team to identify and develop new business and revenue opportunities. Maintain store buildings – safety and store organization Facilitate completion of store safety checklists Communicate building maintenance issues to Senior Operations Director Complete requests for building repairs; as needed, oversee external maintenance and service contractors to complete needed repairs Lead store staff in pursuit of Overflow operational “best practices.” Lead visual merchandising / product staging, and collaborate with Director team and marketing team on branding initiatives Assure efficient processing of donations to pricing and the retail floor, or to recycling / disposal. Collaborate with other store directors to direct transport of merchandise to meet store demand. Assure staff follow the Overflow Pricing Guide. Conduct regular pricing audits. Lead retail staging and timing of seasonal merchandise rotations Collaborate with Director team for effective and efficient use of storage space Escalate significant issues to Senior Operations Director / Managing Director; communicate with Senior Operations Director / Managing Director regarding long-term building issues Strive to reduce inventory loss / theft; direct team in safety policies, managing disruptive or challenging customers, and interacting with law enforcement, as needed Manage operational goals, budget, and productivity Participate in annual budget development process, as requested Facilitate operational team accountability for goals, budget and productivity expectations Pick up deposit bags and track cash reserves Manage assigned budget lines and purchase supplies Complete weekly data tracking with tools such as sales goals boards and operational scorecards Collaborate with Director team to create and grow operational revenue streams Collaborate with Director team to identify operational process improvement opportunities Hire, supervise and schedule operational team Communicate on-going volunteer needs to Senior Operations Director Create and publish weekly staff schedules; proactively work with staff on scheduling and time-off needs Create and send weekly team announcements Lead hiring process for operational team vacancies Conduct staff reviews utilizing OTS review processes (annual and quarterly) Support team to complete daily huddles Lead monthly meetings with each department manager to review performance, goals, and priorities Actively participate in weekly meetings with Director team Foster a positive work environment Resolve conflict among operational staff and volunteers Provide support and encouragement to all staff Partner with Director team on annual volunteer appreciation event Partner with Director team on staff appreciation ideas and events Lead a culture in which OTS values are known and practiced Work operational shifts in store as needed or assigned; work at least one 7-hour Saturday shift per month Champion OTS mission, values and processes Participate in community outreach activities / events, as requested Serve as an ambassador to OTS volunteers – creating an environment of appreciation for our volunteers while supporting volunteers to achieve the OTS mission Recruitment and training – schedule and complete training / orientation sessions with volunteers; respond to day-to-day communications with volunteers regarding schedules Store operations – Provide day-to-day leadership for volunteers, coordinate & oversee volunteer groups and group projects, deploy volunteers strategically to assist with receiving, sorting, pricing, stocking, purging activities Volunteer appreciation – develop and implement regular volunteer appreciation activities; assist in execution of annual volunteer dinner Communication – Communicate with volunteers with kindness, respect and appreciation Position Requirements Commitment and adherence to Overflow’s Values; profession of saving faith in Jesus Christ High School diploma Three to four years experience in retail environment preferred; experience with thrift or consignment retail preferred Supervisory experience preferred Ability to lift up to 50 pounds and 100 pounds in a team lift occasionally Ability to work in a flexible, physically-active, fast-paced and growth-oriented environment, while maintaining a positive, solution-oriented attitude; work environment requires frequent standing, bending, squatting, pulling, lifting, carrying, and pushing. PURPOSE: Overflow is a community effort to care for people in need, locally and globally, through recycling and reselling clean, affordable goods. VALUES: Demonstrate the Fruit of the Spirit * Be Servant-Minded * Be Adaptable & Flexible * Empower Creativity * Be Inviting and Responsive

The primary responsibilities of this part-time position include providing leadership and management of fund-raising efforts through personal interaction with donors, coordinating with the APLFF board and APL staff with regard to annual fundraising events and solicitations, maintain donor records, and representing APLFF at community events as opportunities arise